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Oxygenics shower heads have a limited lifetime warranty to never clog or fail, and to operate properly. In the event of clogging or failure Oxygenics will, at its election, repair, replace or make appropriate adjustment where Oxygenics inspection discloses any defects occurring in normal usage. Defects or damage caused by use of other than genuine Oxygenics parts are not covered by this warranty.
This warranty does not cover loss or damage of any kind resulting directly or indirectly from alteration, misuse or abuse of the product, or from its installation or removal (including scratching). Oxygenics’ liability under this warranty shall not in any case exceed the contract price for the product. Oxygenics reserves the right to make changes and improvements in its products without incurring any obligation to similarly alter products previously purchased. WARRANTY SHALL NOT EXTEND TO INCIDENTAL OR CONSEQUENTIAL DAMAGES INCURRED AS A CONSEQUENCE TO ANY DEFECTS COVERED BY THIS WARRANTY, nor shall it apply to normal wear and tear, or when misuse, negligence, or accident is evident. This warranty is in lieu of all other warranties, express or implied. No one is authorized to assume any other liability for Oxygenics in connection with this product. This warranty gives you specific rights. You may have other rights under state law. Warranty is valid only within the U.S.
To obtain warranty service first contact Oxygenics by writing to 1150 Matley Lane, Suite 101 Reno NV 89502 or by calling 1-866-440-9257 or 775-420-5600 within the USA. Proof of purchase from the original consumer must accompany all warranty claims. Please do NOT return your product without first contacting Oxygenics to obtain a Return Authorization Number and further instruction (*shipping and handling fees will apply). A Return Authorization Number is required for all warranty claims and must be obtained PRIOR to submission. *After 30 days from the date of purchase, shipping and handling fee’s will apply. Different fees may apply outside the continental U.S.
Products sold through online auctions may not be eligible for rebates or other special offers from Oxygenics. Online auction confirmations are not accepted for warranty verification. To obtain warranty service, an original or copy of the sales receipt from the original retailer is required. Oxygenics will not replace missing components from any package purchased through an online auction.