Chat with us, powered by LiveChat FAQs - Oxygenics

FAQs

My shower head is leaking water from the hose connection. Is this normal?

What is the difference between a comfort control and a SmartPause®?

Does the SmartPause® turn the water off?

Can I remove the flow restrictor?

Where is the restrictor located?

Why is there rattling inside my shower head?

The 9” arm on my rain shower head is not at the right angle to move up and down. What do I do?

Can I adjust the direction that my fixed shower head sprays?

Which exterior finishes are available on Oxygenics shower heads?

My shower head did not come with a metal washer for attaching to the shower pipe. Does it need one?

Can I add more plumber’s tape than what is suggested in the installation directions?

My hose is stiff, what do I do?

Can I remove the plastic coverings on the metal hose ends?

I’ve disconnected the back plate from the BodyBar, now what?

There are letters on the back plate of my BodyBar, are they important?

How do I remove the BodyBar / Wall Mount / SlideBar?

What type of water pressure can I expect from the BodyBar?

The BodyBar is not sticking to my shower wall, how can I make it stick?

My shower head does not have a vacuum breaker. What can I do?